Last updated: 22 September 2025
This Privacy Policy explains how the personal data controller collects, uses, stores and protects your personal data when you visit our websites, contact us or use our products and services. We process personal data in accordance with Regulation (EU) 2016/679 (GDPR) and the Law of Ukraine «On Personal Data Protection» No. 2297-VI.
The controller of your personal data is:
LLC «Laboratory of Systemic Blood Research «Biopromin»
02660, Kyiv, Narbuta Georgia av., 3, office 301, Ukraine
Phone: +38 077 800 88 55
Email: info@biopromin.com
This Policy applies to our websites in the biopromin.com domain and its product sub-sites, to our medical devices and accompanying software, and to any communication between you and us.
We process personal data to: respond to enquiries and provide support (legal basis — performance of a contract or steps prior to it, Art. 6(1)(b) GDPR); operate and secure our websites (legitimate interests, Art. 6(1)(f)); comply with legal obligations (Art. 6(1)(c)); and, where required, on the basis of your consent (Art. 6(1)(a)). Health data is processed only with your explicit consent or another lawful basis under Art. 9(2) GDPR, and predominantly under your own control within the device software.
We do not sell your personal data. We may share it with authorised distributors and service providers acting on our behalf under confidentiality obligations, and with public authorities where required by law. Healthcare data you generate is shared only with the recipients you choose (e.g. your physician).
Where personal data is transferred outside Ukraine or the European Economic Area, we ensure an adequate level of protection through appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.
We keep personal data only for as long as necessary for the purposes described above or as required by applicable law, after which it is deleted or anonymised.
Subject to applicable law, you have the right to: access your data; rectify inaccurate data; erase data («right to be forgotten»); restrict or object to processing; data portability; and withdraw consent at any time without affecting prior processing. To exercise your rights, contact us using the details in Section 1.
Our sites use strictly necessary cookies (for example, to remember your language choice). Any non-essential cookies are used only with your consent. You can manage cookies in your browser settings.
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or destruction. Personal data transmitted through our products and services is transmitted in encrypted form. No method of transmission or storage is completely secure; if you believe your data is at risk, please notify us immediately.
Our medical devices are intended for adults. We do not knowingly collect personal data from children without the consent of a parent or legal guardian.
We may update this Policy from time to time. The current version is always published on this page with the date of the last update.
For any privacy question, contact us at info@biopromin.com. You also have the right to lodge a complaint with a supervisory authority — in Ukraine, the Ukrainian Parliament Commissioner for Human Rights (Ombudsman); in the EU, your local data protection authority.
